Cisco Unified Communications Answer File Generator

I was swimming thru cisco’s web site the other day and stumbled upon the Cisco Unified Communications Answer File Generator. You can use this to generate an xml answer file for your Unified Communications Manager [...]

August 17th, 2010 | Category: Unified Communications Manager (Callmanager) | Leave a comment

Howto: Configure iSip for iPhone to integrate with Cisco Unified Communications Manager (Callmanager)

iSip (formerly sipphone) from VNET is a SIP client for the Apple iPhone. It can be downloaded from the app store.

REQUIREMENTS:
You must have Callmanager version 5 or greater. I’m using Callmanager 6.1(2) for this howto.
Your iPhone must be able to connect to your Callmanager server – I’ve successfully used the iSip client via wifi as well [...]

May 7th, 2010 | Tags: , | Category: Unified Communications Manager (Callmanager) | 13 comments

Callmanager 3.2 to 7 and Unity 4.0.3 to 7 upgrades

We performed a Callmanager upgrade from 3.2 to 7 and Unity upgrade 4.0.3 to 7 (all on new hardware) this past week.

For the callmanager upgrade we didn’t do an actual “upgrade” with the DMA tool. Why you ask? Because A) it wasn’t a complicated system and B) it would be such a huge hassle to upgrade [...]

October 25th, 2009 | Category: Cisco Unity / Unity Express / Unity Connection, Uncategorized, Unified Communications Manager (Callmanager) | Leave a comment

Howto: Add a custom background image on a 7900 series phone in Cisco Unified Communications Manager

Quick overview:
01) Edit the List.xml file to properly point to the new full size image and thumbnail image
02) Upload the new background images (both the full size image and a thumbnail image) as well as the List.xml file to the proper TFTP subfolder of each callmanager in the cluster
03) Restart the TFTP service on each server [...]

May 21st, 2009 | Category: HOWTO, Unified Communications Manager (Callmanager) | 16 comments

Howto: Add a custom ringtone to Unified Communications Manager (Callmanager)

The following applies to Unified Communications Manager versions 5.x, 6.x, and 7.x

Adding a custom ringtone to Unified Communications Manager (Callmanager) 6 or greater requires three steps.

Quick overview:
01) Edit the Ringlist.xml ringtone file
02) Upload the new ringtone raw file and the new Ringlist.xml files to the TFTP folder on each server in the cluster
03) restart [...]

May 5th, 2009 | Category: HOWTO, UCM / UCME Custom Ringtones, Unified Communications Manager (Callmanager) | 4 comments

Unified Communications Manager Business Edition 7 Revision Upgrade

Performed an upgrade from CUCMBE 7.0.1-11000-2 to 7.0.2-10000-1 yesterday. Everything went smoothly with the upgrade itself. It took just under three hours to complete the upgrade which seemed to be a little longer than expected but we didn’t encounter any errors. We didn’t perform a reboot at that time. Our maintenance window for a reboot wasn’t [...]

April 9th, 2009 | Category: Unified Communications Manager (Callmanager) | Leave a comment

HOWTO: Install Unified Communications Manager (Callmanager) 6 in VMWare Server 2.0.0

Starting with Unified Communications Manager (Callmanager) 6, the installation disk is VMWare aware. It recognizes that it is being installed in a VMWare environment and automatically assigns itself 50 DLUs. You cannot add/upgrade the license and if you call Cisco for support they will not help you (they will probably laugh at you) but it makes [...]

April 3rd, 2009 | Tags: | Category: HOWTO, Unified Communications Manager (Callmanager) | Leave a comment